DCIRN manages an independent, voluntary and confidential reporting program for data center failures and significant incidents that operators of digital infrastructure and their personnel can use to improve the safety and reliability of facilities they work in and to improve the availability of IT and network services they provide.
We will achieve this by:
Managing an independent confidential reporting programme for the reception and handling of human factors, equipment reliability and safety-related issues associated with the data center community;
Analysing data and identifying factors as a contribution to improving safety and reliability in data center operations;
Informing the data center community of safety and reliability related reports and trends that we consider will be of public benefit.
DCIRN is adopting the model successfully used in the aviation industry "CHIRP".
The aim of CHIRP is to contribute to the enhancement of aviation safety in the UK and maritime safety worldwide, by providing a totally independent confidential (not anonymous) reporting system for all individuals employed in or associated with these industries.
Frequently asked questions
What is DCIRN’s legal status?
DCIRN is a not for profit company. Data Center Incident Reporting Network Ltd was formed as a company limited by guarantee on 31 July 2017. Company Number 10890658.
How is DCIRN funded?
DCIRN is a not-for-profit organisation. Its work will be supported by sponsors whose sponsorship will be recognised on the website, at events and on publications. However, members are invited to donate any amount to support the work of the DCIRN.
How does DCIRN ensure incident submissions are confidential?
DCIRN has established a process to ensure that all incident submissions are made anonymous before publication. Incident submissions are encrypted and password protected. Incident submissions remain within the Secretariat and are made anonymous before being sent to the Technical Advisory Committee for review, comment and subsequent publication on the website or bulletin
What is the role of Executive Committee?
DCIRN’s Executive Committee sets the direction, strategy and policies of DCIRN
What is the role Technical Advisory Committee?
DCIRN’s Technical Advisory Committee is led by Ian Bitterlin. Its role is to comment and advise on technical issues that arise from incidents submitted by members